Shipping policy

We are proud to offer free worldwide shipping!

All orders are handled and shipped from our warehouse. Please allow extra time for your order to be processed during holidays and sale seasons.

We process orders Monday through Friday (we do not process or ship on weekends). Orders are processed within 1-3 business days from the order date and shipped shortly after.

Once your order has been placed, we are unable to cancel it or make any changes to the delivery information after it has been processed, so please contact us as soon as possible if you need to update anything.

How long will it take to receive my order?

We ship worldwide. Once your order has been processed, delivery usually takes 6-8 days depending on the destination.

You will receive a tracking number by email as soon as your order ships, so you can follow its progress in real time.

If you experience any unusual delay with your order, please don't hesitate to contact our customer service team at nordiva.tienda@gmail.com — we're happy to help.